Terms of Use

These are the terms of use for the CareerOS platform. Our support commitments are set out separately in our Service Level Agreement, and how we handle personal data is described in our Privacy Policy.

Questions about these terms can be sent to help@careeros.com.

1. General

1.1 Jobworx CareerOS SL, based in Barcelona (hereinafter also “we” or "CareerOS"), provides students, working students, trainees, interns, young professionals, temporary workers and other job seekers (hereinafter referred to as “candidates”) via the websites www.careeros.com, app.thecareeros.com, employer.thecareeros.com and others (hereinafter referred to as “platform”) to companies and other organizations (hereinafter referred to as “employers”). We work with the career centers and career advisors of universities (hereinafter referred to as “career advisors” or collectively together with candidates and employers hereinafter referred to as “users”) to provide this service to the candidates. Candidates have the opportunity to easily find suitable job offers and employers and receive support in the application process including finding networking partners and messaging, as well as, if necessary, be found and contacted by employers with suitable job offers. We cannot guarantee candidates a suitable job, an interview, successful job placement or the suggestion of suitable job offers. Career advisors get insights into the activities of the candidates cohorts they are associated with in order to better support them them in their career journey. Employers use CareerOS for their recruiting and thus gain access to suitable candidates.

1.2 These terms of use apply to users who use the services of the CareerOS platform.

2. Scope

2.1 The following terms of use regulate the conditions for using our platform for candidates. These terms of use apply exclusively to the use of the platform in the version current at the time the contract is concluded.

2.2 It is not possible to use the platform without accepting these terms of use.

2.3 These Terms of Use are made available to the user on the platform so that they can read, download and save locally.

3. Subject of performance

3.1 If candidates are looking for an internship, a working student position, a career start or another form of job, employment or training, candidates have the opportunity to register on our platform free of charge, as long as they have been granted access by their university. The account created in this way contains a so-called candidate profile, which can be enriched with one or more job search profiles and, among other things, records the time and location preferences of the respective candidate.

3.2 Candidates can use the platform to find suitable companies or jobs, manage and execute their networking activities, engage in messaging via the internal CareerOS chat, LinkedIn or Email integration, organize their job applications and generate resumes among other features.

3.3 Career advisors can use the platform to get insights into the job applications, documents, networking activities among other things of their associated candidates on an individual and aggregated level.

3.4 Employers can use the platform to post jobs, advertise their employer brand, invite to events, search the candidate database and chat with candidates among other features.

3.5 If, from CareerOS perspective, the specified search and the specified qualifications, either algorithmically or determined by one of our employees, sufficiently match active job offers or searching employers, these offers may be suggested to the respective candidate. The candidate can decide for himself at any time in the settings of his account whether he would like to receive so-called job suggestions or not.

3.6 If the candidate is interested in a job offer, he or she has the opportunity, among other things, to apply for this job offer.

3.7 In addition, the candidate may have the opportunity to submit an unsolicited application to an employer, i.e. not for a specific job offer.

3.8 CareerOS gives the employer access to suitable applications and candidate profiles.

3.9 If an employer has received access to an application, he can view the candidate profile and other related documents such as resumes and use it as part of his application process.

3.10 With the aim of bringing candidates and employers together even more quickly, the employer may also be able to view relevant data of suitable candidates and contact them with the job offer without them having already applied for the job. The candidate has the option to revoke this access option at any time.

3.11 CareerOS also offers employers the opportunity to make their advertised job offers and career pages available to candidates via CareerOS technology, with the aim of making the application process faster and easier for both sides. When applying for a job at the employer or on an initiative basis with the employer, as well as using other functions on the employer's website (e.g. following employers or being notified of new job offers), the respective candidates register with CareerOS and thus become users of our platform.

3.12 CareerOS does not guarantee any specific accessibility for the free use of the platform. We are not responsible for technical restrictions on the availability of our service (disruption) if we are not responsible for the disruption. If we are responsible for the disruption, we would like to point out that there is no right to our service being available at all times. Of course, we strive to ensure the availability of the platform as comprehensively as possible. However, impairments in availability, in particular due to necessary maintenance work or technical malfunctions, cannot generally be ruled out and are therefore acceptable to a reasonable extent.

3.13 We reserve the right to immediately block CareerOS accounts in the event of improper use. Misuse occurs in particular if the user culpably violates the provisions regulated in these terms of use. In addition, we can deactivate accounts, for example if the user is inactive for a long period of time. As a rule, we inform the user of the impending deactivation and its timing sufficiently in advance by email.

3.14 The user has no right to the content he has posted (text, images, etc.) being visible for a specific period of time or permanently.

3.15 The platform is not an archive system for the user's files and content. We can therefore assume no liability or guarantee for the accessibility, security and storage of the uploaded and posted content.

3.16 We reserve the right to remove or block certain content at any time and without notice, especially if third parties request us to do so, for example by notifying us of illegal content.

3.17 The various usage options can be adjusted, i.e. either expanded or discontinued, at any time without notice.

3.18 The user does not acquire any claim that certain functionalities and usage options exist, will continue to exist or will be set up in the future.

3.19 CareerOS has an extensive network of partners who offer further training to job seekers. If necessary, CareerOS informs the user about relevant opportunities for further development if it can be assumed that the further training measure could increase the chances of a successful job search.

4. Registration and use of the platform

4.1 In order to use all services available to users, registration must be carried out. Registration goes hand in hand with creating a user profile (also called “account”). Simply accessing the platform is not possible without registering.

4.2 Registration on and use of the platform is free of charge for candidates. As a candidate, you have no right to receive job offers or forward application documents to employers.

4.3 Registration on and use of the platform for career advisors depends on the individual agreed terms between CareerOS and the career advisor.

4.4 Registration on and use of the platform for employers depends on the individual agreed terms between CareerOS and the employer. Generally there are different plans that employers can subscribe to. The "free" plan offers some functionality free of charge. The "basic" and "premium" plans offer gradually more functionality and are generally not free of charge. A separate "university partner" plan applies to employers an institution has partnered with.

4.5 Registration takes place by providing your email address and, if necessary, a password. If necessary, the user can also register with us via an existing Microsoft or Google account, or through their institution's single sign-on where their university has enabled it. The user then gives their consent by clicking that we may use the personal and other data stored on the specified platform for profile creation, the user's account and to fulfill the contract.

4.6 In order to create the user profile, you must provide truthful personal data. The use of pseudonyms or stage names is not permitted.

4.7 The user assures that all data entered by him is truthful, current and complete. When uploading a profile picture or other documents or media, the user assures that the person is really him and that the necessary rights to use the media exist and may be transferred to us.

4.8 Registration is only possible if these terms of use are confirmed.

5. Data protection

5.1 Personal data is handled as described in our Privacy Policy. Which of us is responsible for your data depends on how you came to CareerOS. If you use it through your university or business school, that institution is the data controller and CareerOS acts as its processor under a Data Processing Agreement made with it; that agreement governs, and prevails over these terms, for the processing of your personal data. If you signed up to CareerOS directly, or you are an employer user, CareerOS is the controller. The Privacy Policy sets out the split in full.

5.2 The personal data is voluntarily transmitted to CareerOS by the user for the purpose of fulfilling the contract.

5.3 Where the candidate has switched employer visibility on, or has applied to a job or otherwise engaged with an employer, CareerOS makes the relevant profile data available to that employer. Employer visibility is off by default and the candidate can turn it off again at any time.

5.4 CareerOS will contact the candidate via email and other communication channels, such as telephone, messenger services and SMS, for the duration of the contractual relationship in order to be able to provide the contractually agreed service.

5.5 CareerOS works with a comprehensive network of partners who may already have contact or access to the candidate. With their consent, they forward the candidate to CareerOS with the aim of finding a job for the candidate. If necessary, in certain partnerships, the process-related application data regarding the status of the application is passed back to the partner.

5.6 A candidate profile is only visible to employers if the candidate has switched employer visibility on. That setting is off by default. With it off, an employer searching the platform sees no name, no photo and no work history for that candidate. Employer access requires a signed-in employer account in every case; no candidate data is published openly or offered to organisations that are not CareerOS users.

5.7 CareerOS offers employers the opportunity to temporarily reserve candidate profiles they have access to. This happens against the background that the candidate's profiles are generally interesting for an employer and the employer may want to return to them in the future or make the candidate a job offer.

6. Obligations of the user

6.1 The access data for the account must be treated confidentially by the user. Passing on the access data to third parties is not permitted. The user must take appropriate measures to a reasonable extent to ensure that no third party can gain access to the account.

6.2 Multiple registration is not permitted.

6.3 The account may only be used by the person who registered. Transferring user accounts is not possible.

6.4 The user is solely responsible for all content posted by him.

6.5 The user undertakes to protect the rights of third parties with regard to the content they post, in particular their personal rights as well as usage, ancillary copyright and exploitation rights.

6.6 If the user uploads images, texts and the like, he assures that he either has the necessary rights himself (e.g. by writing the text himself, taking the image himself) or that he has obtained the necessary consent in advance from the respective rights holder (e.g. the author of the text, the photographer of the picture).

6.7 Content that is suspected of violating the rights of third parties can be corrected, blocked or deleted by us immediately without consultation.

6.8 The user undertakes not to make any attempts to obtain unauthorized access to other users' data or to unlawfully obtain, track down, pass on, change or misuse third-party data in any way whatsoever.

6.9 The user is responsible for ensuring that content posted by him or transmitted to us is free of malware, viruses, Trojans or other programs or code that may endanger or impair the functionality or existence of the platform.

6.10 The user undertakes to check compliance with these regulations before posting or transmitting content.

6.11 Candidates are under no obligation to report a job they find through the platform, and we do not ask for salary information or employment contracts as a condition of using CareerOS. Where a university runs a first-destination outcome survey through CareerOS, taking part is voluntary and each question may be skipped.

7. Termination / deletion / cancellation

7.1 The user (candidate, career advisor or employer) has the option to delete the account at any time. If, at the time of the deletion request, CareerOS is entitled (e.g. for evidentiary purposes) or even obliged (e.g. for tax or commercial law reasons) to continue to process certain data, the right to deletion does not apply to this data.

7.2 The career advisor can terminate the partnership with CareerOS as stated in the individually agreed contract.

7.3 The employer can terminate the partnership with CareerOS or up- or downgrade the used subscription plan as stated in the individually agreed contract. If not stated otherwise, the employer can terminate, up- or downgrade effectively to the first day of the next month. If the employer has pre-paid for periods of time that now fall after the date the cancellation, up- or downgrade became effective, the employer will be reimbursed by CareerOS proportionally.

7.4 If these terms of use are violated, we reserve the right to delete or block the account. This applies in particular if the user commits legal violations via or with the help of the account, if the user has uploaded illegal content or if the user otherwise culpably violates these terms of use.

7.5 CareerOS also reserves the right to deactivate, delete or block a user's account if an email cannot be delivered to the user and the user's email address is therefore no longer a suitable means of identification.

7.6 In cases of doubt, the burden of proof lies with the user. The latter must demonstrate and prove that, contrary to CareerOS suspicions, he or she behaved in accordance with applicable law or these terms of use or that there is no reason for termination or deactivation.

8. Exemption

8.1 The user will indemnify CareerOS from all claims, in particular claims for damages, from third parties that arise from CareerOS in connection with the use of the platform or the transfer of third-party data by the user to CareerOS or to third parties.

9. Applicable law and place of jurisdiction

9.1 These terms of use are subject to the law of the Kingdom of Spain.

9.2 If the user is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is the courts of Barcelona. In this case, however, CareerOS is entitled to take legal action at the user's registered office. Nothing in this clause removes a consumer's right to bring proceedings in the country where they live, where the law gives them that right.

10. Subsequent changes to these terms of use

10.1 We reserve the right to change these terms of use during the course of the contractual relationship with the user. The user will be expressly informed about the changes in an appropriate manner and will be made aware of the changed passages that have been highlighted. As a rule, the notice is published on the platform. However, we generally reserve the right to decide how the user will be made aware of the changes.

10.2 If the user does not indicate within six (6) weeks of being informed about the new version that he does not accept the new version, this is tacit consent and from this point on the new version applies. By providing information about the changes, CareerOS undertakes to inform the user of the importance of this behavior.

10.3 In the event of a timely objection by the user, we are entitled to terminate the possibility of using the platform at the time at which the new terms of use are to come into force.

11. Rights to the platform

11.1 All trademark rights, rights to business names, name rights, trademark rights, copyrights, ancillary copyrights and other rights to the platform itself, its individual graphic and textual elements and its functionalities and services belong to us alone and may not be used or distributed without our prior written consent, copied, reproduced, made publicly accessible, performed, sent or used in any other way.

11.2 There is no transfer of exploitation or other rights to the user.

12. Severability clause, place of performance

12.1 If a provision of these terms of use is invalid or unenforceable, the remaining provisions will not be affected.

12.2 Any ineffective provision will be replaced by the relevant statutory regulation.